7/8/2023 0 Comments How to fix skype audio![]() Verify network connections for the best experience. Look under Sound, video and game controllers for any devices that have conflicts. Open the Control Paneland bring up the Device Manager. Run Windows/Microsoft Updateand install any updates (optional or required) for your audio/video devices. If the issue can be narrowed down to the specific audio/video device, verify that the USB Peripheral device is certified for use with Skype for Business Online. Try using a different audio/video device on the same computer and try using the same audio/video device on a different computer. If audio and video connect, but you experience poor quality, see the following article in the Microsoft Knowledge Base:Ģ386655 You experience poor audio or video quality in Skype for Business OnlineĬheck the Skype for Business Admin Center to see whether audio/video capabilities are turned off for the whole domain or for the user or users who are experiencing the issue. To resolve this issue, follow these steps:
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